FAQs

Type A jadeite is natural jadeite that is not chemically treated or artificially enhanced. We guarantee that the jadeite sold by us are Type A jadeite.

Absolutely! We offer bespoke services for a wide range of jadeite designs. WhatsApp or email us to learn more about our bespoke services.

Yes, Sheryl's Jadeite only sells Type A Burmese Jadeite sourced directly from our network of reputable jadeite suppliers, private collectors and raw stone owners.

Yes, for certain high valued items, we will provide free gemstone report from a reputable gemological laboratory in Singapore. Customers can add-on gemstone report at an additional cost when adding the product to cart.

We value our customers and your purchases. Each order will be hand delivered personally by a Sheryl's Jadeite staff. Upon purchase, we will email or WhatsApp you to arrange a delivery timing.

While we do not operate a retail store, we are happy to show you some pieces of our collection in-person. Please email or WhatsApp us to schedule an appointment.

We want you to be delighted with your purchase. If for any reason you're not satisfied, you can return your unworn and undamaged jewelry within 7 days of purchase for an exchange. Please refer to our detailed exchange and returns policy for more information on the process.

Contact Us

If you do not find the answer to your question in our FAQs, you can send us a message by filling out the form below or WhatsApp us at +65 8787 7968